Nixon – Integrated Industrial Oils is committed to protecting your privacy and safeguarding all personal information collected through our website or any of our official communication channels. This policy explains how we collect, use, store, and protect your information in accordance with best practices and applicable regulations in the Kingdom of Saudi Arabia.

1. Information We Collect

We may collect different types of personal and non-personal information when you use our website or services, including:

• Name, phone number, email address, and other contact details.

• Company or organization details when requesting services.

• Technical information such as IP address, browser type, and usage data.

• Any additional information provided by the user when filling forms or submitting service requests.

2. How We Use Your Information

The information we collect may be used for the following purposes:

• Managing customer requests and providing the required services.

• Improving the quality of products and services and developing user experiences.

• Communicating with customers regarding inquiries, technical support, or promotional offers (when approved).

• Complying with legal and regulatory requirements in the Kingdom.

3. Information Protection

We apply appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, loss, or alteration. Access to personal data is restricted to authorized staff only, in accordance with strict confidentiality standards.

4. Sharing Information with Third Parties

We do not sell or share customer data with third parties except in the following cases:

• When necessary to complete orders or shipments through approved partners.

• To comply with legal obligations, court orders, or regulatory requirements.

• With service providers (such as technology or support companies) under binding confidentiality agreements.

5. Data Storage and Retention

Personal information is retained only for the period necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once the data is no longer needed, it will be deleted or anonymized securely.

6. User Rights

Users have the right to:

• Request access to their personal data and understand how it is used.

• Request correction or updating of inaccurate information.

• Request deletion of data when no legal obligation requires its retention.

• Withdraw consent for using their data for marketing purposes.

7. Cookies

Our website may use cookies to enhance browsing experience and analyze user behavior. Users may disable cookies through their browser settings, but doing so may affect certain website functionalities.

8. External Links

Our website may contain links to external sites that are not operated by us. Nexon is not responsible for the privacy practices or content of those external websites.

9. Updates to the Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or comments regarding this Privacy Policy, you may contact us through our official communication channels.